Home / Assistants
Three assistants. One platform.
Every MOJO-CX® feature, grouped under the assistant that owns it. Core features are included in every deployment. Assistant features are exclusive to that AI, they come with the AI on your licence, and only that AI.
12
Core features, included in every deployment
17
Assistant features across the three AIs
40+
Languages, transcription as standard
Core
Platform foundations
Included in every deployment - TranscriptionLive speech-to-text across 40+ languages, included as standard.
- Translation+£8 / agent / moReal-time translation across 40+ languages. Optional add-on to any deployment.
- Desktop applicationNative client for Windows and Mac.
- EventsAutomated event detection and response.
- Screen captureRecord agent screens during calls.
- Call storage & querySecure data storage and search.
- Data APIProgrammatic access to platform data.
- AI BuildersConversation, Rules and Scorecard builders.
- FormsCoaching, feedback and tracking forms.
- Onboarding & setupGetting-started assistance.
- Computer-based trainingSelf-paced learning resources.
- Service desk supportTechnical support access.
Advisor AI
AI Advisor · for your agents
Exclusive to Advisor AI - Auto SummaryAI-generated call summaries. Wrap down 50%.
- Auto GuidanceNext-best-action prompts, live in the conversation.
- Auto OffersSell, save and retain, surfaced live.
- Auto Risk DetectionVulnerable-customer moments flagged live.
- Conversational flowsReal-time assistance in conversation.
Leader AI
AI Leader · for your team leaders
Exclusive to Leader AI - Auto QA100% scored across every call, chat and email. The industry samples around 3%.
- Auto CoachingPersonalised nudge after every call.
- Auto CalibrationCross-team consistency, no drift.
- Daily Digest60-second morning briefing.
- ScorecardsQuality assessment frameworks.
- Performance HubCentralised dashboard across teams, queues and KPIs.
- Coaching ImpactCoaching effectiveness measured against KPI movement.
Analyst AI
AI Analyst · for your analysts and operations
Exclusive to Analyst AI - Auto DiscoveryThree-step diagnostic, delivered by lunchtime.
- Auto InsightsVariance, hotspots and root cause.
- Auto MeasurementContinuous benchmarking.
- Chat to Analyst AIPlain-language Q&A on live data.
- Compliance trailAudit-ready evidence on every interaction.
Start with one, add the others later
Core ships with every deployment. Licence one assistant or all three, and add the rest as the value lands.