Customer service,
on tap.
GO handles every customer conversation across voice and chat, routing each one to the fastest capable resolver: AI by default, expert humans when it is required, and extra cover for your busy periods. One managed service, billed simply by the hour at a fraction of what you pay today, with every conversation quality-scored and compliant.
Powered by MOJO-CX®, already scoring 100% of conversations across 36 KPIs for live contact centres in the UK, US & EU.
AI first. Resolved or triaged. One blended hour.
Every contact hits GO AI, MOJO's on-demand AI, first. GO AI chats, speaks and translates, resolves the majority instantly, triages the complex to expert humans (and assists them live), and lets spikes overflow to surge cover. One managed service, billed simply by the hour.
You never signed up to run all this.
Serving your customers brilliantly is the job you chose. Somewhere along the way it quietly became three more businesses you never set out to build.
You never wanted to be a contact centre
- Hiring, training and retaining hundreds of agents
- Rotas, shrinkage, attrition and quality-chasing
- A cost base that climbs every single year
You never wanted to be an IT company
- Huge implementation projects and integrations
- Stacking software licences and per-seat fees
- Multi-year payback before you see the value
You never wanted to be a data company
- Drowning in dashboards and reports
- Engineers and data scientists on the payroll
- Endless migrations that reset the day they finish
Do what you love.
Everything else can GO.
GO takes the operation, the technology and the data off your plate. One managed service: live in weeks, billed simply by the hour. You keep the customer relationship; we run everything behind it.
Better. Compliant. Then cheaper.
GO leads with what a people-only operation can't match: consistent quality and built-in compliance. And it costs less per contact, too.
Every interaction scored
- 100% QA-scored in real time across 36 KPIs (the industry samples ~2%)
- Auto-coaching on every contact: your weakest agent performs like your best
- Sub-second response, zero queues, 24/7, every channel
- Service compounds: the AI learns your data, so CX improves every month
Audit-ready by default
- FCA / Consumer Duty scored on every contact, not sampled after the fact
- PII redaction at source + audit-grade logging on every interaction
- Every conversation searchable and evidenceable in minutes
- AI never goes off-script: policy applied identically every time
From £5 an hour, all-in
- From £5 per human-equivalent hour: AI, humans, technology and analytics all bundled
- One simple rate: no per-seat licences, no "outcome" guesswork
- Pricing varies by region; scale up for peaks and back down again
- Cost per contact keeps falling as the AI handles more
One continuous conversation. Any channel, any language.
AI when it's fast, a human when it matters, and it's all one thread. Customers can stop and pick up whenever they like, switch channel, even switch language, and never repeat themselves. The full history travels with them, and stays visible to you.
Every channel, one thread
Voice, chat, email, SMS, app or social. Start on one, continue on another without missing a beat.
Switch language mid-flow
Speak or type in one language and switch to another mid-conversation, with nothing lost in translation.
Leave and pick up anytime
Drop off mid-conversation and resume hours or days later, on any channel, exactly where you left off.
For your customer & you
One timeline of every interaction, visible to the customer and to your team. No re-explaining, ever.
Results from live contact centres.
The engine behind GO already runs in enterprise contact centres today. A few of the outcomes teams have banked:
+8 pts
FTSE 250 insurer, 700 agents live in six weeks, with agent-assist on every call.
−30%
Emergency breakdown provider, CX score up 34% at winter peak.
−75%
Multi-product insurer, 100% of calls scored and fully FCA-compliant.
Register your interest in early access
Get early access to GO and help shape it. Tell us a little about your operation and we'll show you the numbers first. No obligation.
- A free savings audit on your contact data, so you see the numbers before you commit
- Priority onboarding and preferential early-access terms
- A direct line to the team building it