← Back to all posts

MOJO-CX© Discoveries: Price-Walking What Does it Mean for Customer Retention?


At MOJO-CX© we continually monitor the Insurance sector to identify trends and themes that impact customer needs, wants and desires.

With the ever-changing world and recent changes to government legislation (specifically ‘Price-Walking’ reform), customer-centricity has never been more important for Insurers to build strategies that help you win more customers and hold on to the ones you have for longer.

Price-Walking: What Does it Mean for Customer Retention?

In this paper, we explore the effects of this recent reform and what it means for retention in the Insurance sector.

Download Price-walking Vol. 1 >

the latest contact centre insight, straight to your inbox.

Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.

Sit back and relax! You've registered.
Oops! Something went wrong while submitting the form.

Want more?

our other hottest


Join us on our mission to unlock agent potential and revolutionise the contact centre.