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MOJO-CX© Discoveries: Complaints in Contact Centres


Here at MOJO-CX© we've analysed over 320,000 contact centre conversations from webchats, emails and phone calls, to bring you the facts and figures that can help boost CX, reduce churn, and more.

In this free whitepaper we've put together some of the biggest causes and effects of customer complaints across a variety of channels, along with handy tips on how to combat them.

Download 'MOJO-CX© Discoveries: Complaints' by clicking here >

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Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.

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